topic Re: Spotify on Android Auto Will Not Load Properly. in Android

Spotify on Android Auto Will Not Load Properly.

MarcSalgado — Tue, 18 Apr 2017 11:45:30 GMT

Lately when I connect my Galaxy S5 to my 2017 Accord I get a "Spotify Doesn't Seem to be Working Right Now" error message on my interface. When I click the menu button it just stays loading.

The only way I can get it to work is if I delete my cache/saved data every time I start up my car. I download a bulk of my material so that is inconvenient an defeats the purpose of downloading. Please fix this bug.

Re: Spotify on Android Auto Will Not Load Properly.

121716613 — Tue, 18 Apr 2017 17:51:02 GMT

Same problem with it not loading. Samsung Galaxy S6 connected to 2017 Chevy volt

Re: Spotify on Android Auto Will Not Load Properly.

msbbh828 — Tue, 18 Apr 2017 22:04:44 GMT

Same issue...Samsung Galaxy S7 trying to connect to a VW GTI 2017

Re: Spotify on Android Auto Will Not Load Properly.

CaseyShinn — Thu, 20 Apr 2017 20:49:06 GMT

Same issue with S7 Edge+ in my 4200NEX while using android auto. Music still plays if I navigate it through my phone but nothing displays on the head unit

Re: Spotify on Android Auto Will Not Load Properly.

rafael20 — Fri, 21 Apr 2017 00:38:22 GMT

Same problem here. Galaxy A5 2017.

Re: Spotify on Android Auto Will Not Load Properly.

jerzyjgr — Fri, 21 Apr 2017 22:40:43 GMT

same issue. started with last spotify update

Re: Spotify on Android Auto Will Not Load Properly.

jak0603 — Mon, 24 Apr 2017 12:22:02 GMT

I don't connect to my car seeing as my headunit doesn't support Android Auto, but I have been dealing with this same error. It's even more frustrating that I just switched back from Google Play Music and this is what I come back to. This needs to be addressed.

Re: Spotify on Android Auto Will Not Load Properly.

dbrayton1 — Tue, 25 Apr 2017 16:34:37 GMT

Same here. Galaxy s8 with Pioneer 4100NEX running latest firmware.

BTW, I'm a developer and know my way around mobile dev and automotive. With that said, Spotify is absolutely the buggiest of the major player apps. Almost ready to cancel my family subscription.

Re: Spotify on Android Auto Will Not Load Properly.

Wtkidd — Tue, 25 Apr 2017 18:32:45 GMT

I've got the same problem since the last update. I can connect via android auto but get the error so there isn't any information displayed. I can continue playing music while connected via Bluetooth but that defeats the purpose of android auto. Hoping for a fix soon...

Re: Spotify on Android Auto Will Not Load Properly.

Bill_redmond — Wed, 26 Apr 2017 01:13:52 GMT

Same issue - Galaxy S5 - 2016 Kia Sportage in AU.

Just says "Spotify doesn't appear to be working at the moment"

Then hit menu button and it sits there "loading"

Re: Spotify on Android Auto Will Not Load Properly.

rafael20 — Wed, 26 Apr 2017 02:08:37 GMT

There is no spotify team here to help us? Rly?

Re: Spotify on Android Auto Will Not Load Properly.

TSGames — Wed, 26 Apr 2017 17:36:52 GMT

Same issue here, just restarting the phone fixes it temporarily.

Re: Spotify on Android Auto Will Not Load Properly.

djmixman — Thu, 27 Apr 2017 12:40:03 GMT

Same problem with my Galaxy S8+. Restarting the phone will work (so far) until I unplug/replug the phone again.

Going through some of the search results looks like this may be an ongoing issue. This is completly unacceptable for a service that we pay for.

Re: Spotify on Android Auto Will Not Load Properly.

Bill_redmond — Fri, 28 Apr 2017 02:36:29 GMT

I have found that having the app open on your phone and playing a few seconds from your current selected song before connecting to the car fixes the issue. Still not a good solution if you forget to do it.

Re: Spotify on Android Auto Will Not Load Properly.

Doza1 — Fri, 28 Apr 2017 12:55:24 GMT

I can see it working for a split second and then I get the error message. My issue is on the AVH-4200NEX with my galaxy S6. This issue happened after I updated my android OS to 7.0. Please respond to us Spotify.

Re: Spotify on Android Auto Will Not Load Properly.

cekeren — Fri, 28 Apr 2017 16:32:31 GMT

FYI - I just had a back and forth discussion with @SpotifyCares on Twitter. I pointed them to this forum and explained the issue, as well as the steps to repair it (ie. Clearing cache on the Spotify app, not on the AA app nor on the car AA itself)

They have responded that they're looking at the issue now.

Re: Spotify on Android Auto Will Not Load Properly.

cekeren — Fri, 28 Apr 2017 16:35:35 GMT

Hey there! I spoke to Spotify support on Twitter and they're researching the issue. See my reply on the forum for details 🙂

Re: Spotify on Android Auto Will Not Load Properly.

brothersman83 — Fri, 28 Apr 2017 20:21:12 GMT

I have the same issue with S7 edge on pioneer avh-4200nex

Re: Spotify on Android Auto Will Not Load Properly.

dangnimatoads — Sat, 29 Apr 2017 19:29:33 GMT

Yup. Same issue here. Galaxy S7 edge/VW GTI MK7

Re: Spotify on Android Auto Will Not Load Properly.

Catherine427 — Mon, 01 May 2017 12:49:34 GMT

Same issue here, Samsung S6 throwing errors with Android Auto but my husband's also having problems getting Spotify to work through Car Play.