https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654912#M80431 <P>That's so frustrating. Keep the discussion with Spotify going.</P> Sun, 23 Apr 2017 15:47:32 GMT Joe 2017-04-23T15:47:32Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654505#M80404 Anyone is having a problem while searching for a song through an operator while using data (3G/4G) I've been having this issue for a month and still don't know why obviously I'm connected to the internet and all the apps work just fine Sun, 23 Apr 2017 06:02:58 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654505#M80404 firas88 2017-04-23T06:02:58Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654583#M80405 <P>Hi. I'm wondering if you've found a new issue. What happens if you turn off VoLTE in your cellular settings?</P> Sun, 23 Apr 2017 08:48:09 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654583#M80405 Joe 2017-04-23T08:48:09Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654591#M80407 Thank you for your reply joe , well i did what you suggested but I got the same result I even switched my device network mode to 3G/2G ( auto connect ) and it still saying the same , any suggest ? Sun, 23 Apr 2017 09:05:08 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654591#M80407 firas88 2017-04-23T09:05:08Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654593#M80408 <P>I suggest you use the online <A href="https://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact" target="_blank">contact form</A> and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.</P> Sun, 23 Apr 2017 09:06:57 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654593#M80408 Joe 2017-04-23T09:06:57Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654595#M80410 Thank you Joe I so appreciate your help Sun, 23 Apr 2017 09:10:30 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654595#M80410 firas88 2017-04-23T09:10:30Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654737#M80416 <P>You're very welcome. I'd love to know the outcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 23 Apr 2017 12:01:45 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654737#M80416 Joe 2017-04-23T12:01:45Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654824#M80423 Well after a long conversation with the customer service they said that I should be talking to my internet data provider or maybe it can be a problem with my phone software but I don't accept this as an answer and ill get back to them again once ill speak to Vodafone Representative Sun, 23 Apr 2017 13:48:23 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654824#M80423 firas88 2017-04-23T13:48:23Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654863#M80427 So i talked to Vodafone representative and he said that i should be calling Spotify customer service , it's like everyone is throwing responsibilities to each other I really don't get this and I just wanted to know this because I'm paying for a service and I'm getting nothing in return #spotifyteam #4G #failed Sun, 23 Apr 2017 14:38:34 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654863#M80427 firas88 2017-04-23T14:38:34Z https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654912#M80431 <P>That's so frustrating. Keep the discussion with Spotify going.</P> Sun, 23 Apr 2017 15:47:32 GMT https://community.spotify.com/t5/Android/4-5G-conection-problem/m-p/1654912#M80431 Joe 2017-04-23T15:47:32Z