https://community.spotify.com/t5/Android/My-Downloaded-Musics-Lost/m-p/1657560#M80573 <P>Hey<FONT color="#000000">&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/10878138">@ytcikisir</a>!</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Thanks for getting in touch with the Spotify Community. We'll be glad to help.</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">In this case, we'd recommend following these steps:&nbsp;</FONT></P> <P>&nbsp;</P> <OL> <LI><FONT color="#000000">Log in to <A class="js-ga-event" href="https://www.spotify.com/account/overview/" rel="noreferrer noopener" target="_blank">your account page</A>&nbsp;and click <STRONG>Offline devices</STRONG> in the menu on the left.&nbsp;</FONT></LI> <LI><FONT color="#000000">Click <STRONG>REMOVE ALL DEVICES</STRONG>. This will remove all downloaded music from the device.</FONT></LI> <LI><FONT color="#000000">Reinstall the app. <A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify/" target="_self">Here's how</A>.&nbsp;</FONT></LI> <LI><FONT color="#000000">Save your <A href="https://support.spotify.com/using_spotify/playlists/listen-offline/" target="_self">offline tracks</A> again.&nbsp;</FONT></LI> </OL> <P><FONT color="#000000">Let us know how it goes or&nbsp;if you have any questions.&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Sophia,&nbsp;</FONT></P> Tue, 25 Apr 2017 17:26:00 GMT user-removed 2017-04-25T17:26:00Z https://community.spotify.com/t5/Android/My-Downloaded-Musics-Lost/m-p/1648915#M80125 I have a Premium Account and I downloaded hundreds of songs. I turned off my device while I was listening to music from the Spotify and when I turned on I see my Musics lost and I must download they again. But my device's memory same. So I understand my Musics didn't deleted they are lost. How can I find my Musics. I don't want to download they again. Please help me... Wed, 19 Apr 2017 05:33:43 GMT https://community.spotify.com/t5/Android/My-Downloaded-Musics-Lost/m-p/1648915#M80125 ytcikisir 2017-04-19T05:33:43Z https://community.spotify.com/t5/Android/My-Downloaded-Musics-Lost/m-p/1657560#M80573 <P>Hey<FONT color="#000000">&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/10878138">@ytcikisir</a>!</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Thanks for getting in touch with the Spotify Community. We'll be glad to help.</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">In this case, we'd recommend following these steps:&nbsp;</FONT></P> <P>&nbsp;</P> <OL> <LI><FONT color="#000000">Log in to <A class="js-ga-event" href="https://www.spotify.com/account/overview/" rel="noreferrer noopener" target="_blank">your account page</A>&nbsp;and click <STRONG>Offline devices</STRONG> in the menu on the left.&nbsp;</FONT></LI> <LI><FONT color="#000000">Click <STRONG>REMOVE ALL DEVICES</STRONG>. This will remove all downloaded music from the device.</FONT></LI> <LI><FONT color="#000000">Reinstall the app. <A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify/" target="_self">Here's how</A>.&nbsp;</FONT></LI> <LI><FONT color="#000000">Save your <A href="https://support.spotify.com/using_spotify/playlists/listen-offline/" target="_self">offline tracks</A> again.&nbsp;</FONT></LI> </OL> <P><FONT color="#000000">Let us know how it goes or&nbsp;if you have any questions.&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Sophia,&nbsp;</FONT></P> Tue, 25 Apr 2017 17:26:00 GMT https://community.spotify.com/t5/Android/My-Downloaded-Musics-Lost/m-p/1657560#M80573 user-removed 2017-04-25T17:26:00Z