topic Re: Spotify keeps pausing after a few seconds in Android

Spotify keeps pausing after a few seconds

Dorrie — Wed, 19 Apr 2017 06:21:52 GMT

Spotify keep pausing after playing for 30 seconds to a minute. Not being used on any other device. I have uninstalled and reinstalled on Huawei P9 device. Any suggestions?

Re: Spotify keeps pausing after a few seconds

user-removed — Tue, 25 Apr 2017 17:34:15 GMT

Hey @Dorrie!

Thanks for reaching out to the Spotify Community. We'd like to help.

Can you let us know the Spotify version you're using? Also, is this happening when your playing in Offline Mode?

In the meantime, we'd recommend playing your tracks on a friend's account.

Let us know if that makes any difference. We'll be here for you.

Sophia,

Re: Spotify keeps pausing after a few seconds

Dorrie — Wed, 10 May 2017 05:46:02 GMT

Thanks for getting back to me. I'm using Version 8.4.1.846.

It also pauses when I'm playing music off-line.

I have only started experiencing this problem since getting my Huawei phone.

I look forward to hearing back from you.

Many thanks

Re: Spotify keeps pausing after a few seconds

Joe — Wed, 10 May 2017 09:12:44 GMT

This issue can be caused by power saving settings.
For MIUI powered phones: settings -> battery & performance -> power -> app battery saver -> Spotify -> no restrictions.