topic No button to skip ads sometimes in Android

No button to skip ads sometimes

JannieAngel — Tue, 02 May 2017 13:30:30 GMT

About 2/3 of the time, when Spotify tells me to click here to get 30 minutes of ad-free music, there is no button to click (see attachment). I've tried touching everything on that screen and nothing works. Sometimes it's there, but most of the time, it isn't.

Re: No button to skip ads sometimes

somefloating — Sun, 20 Aug 2017 12:19:50 GMT

I have the same problem. The button is not rendering to skip the ad (or it is somehow being rendered incorrectly behind other elements... making it inaccessible). I've found if I force-stop the app and restart, I might see the button appear once and can then skip. I had no problems with this on my previous phone (OnePlus 1) but my new phone has definitely got the issue.

Phone Type:

Android Version: 7.1.1
OxygenOS version: 4.5.8
Model: OnePlus 5

Let us know if we can provide any additional information!

Re: No button to skip ads sometimes

JannieAngel — Sun, 20 Aug 2017 15:23:18 GMT

I've tried that, but it usually doesn't work. If it happens too frequently,
I'll restart my phone and that seems to help for a while, but it always
does it again. I have an Android phone. Moto G4 Play.