topic Re: premium issues on android in Android

premium issues on android

lanceb1891 — Thu, 04 May 2017 16:24:41 GMT

hi, i installed spotify on my g7 edge and upgraded to premium but it still says
"free account - go premium"

when i installed it on my pc it says "spotify premium" and it also says that when i check the sub info when logging in to check acc settings.

why dont i get spotify premium on my phone?

Tom — Thu, 04 May 2017 17:14:56 GMT

Sorry to hear you are having issues with Spotify Premium on your Android device.

It may sound simple, but please can you make sure you are using the correct credentials when logging in.

If you are, then please either try logging out / in again or try un-installing the app and trying again.

Keep me posted! 🙂

-Thomas

Digby1998 — Tue, 10 Oct 2017 01:25:51 GMT

I have the exact same issue. Logging out/in - does nothing. Reinstalling- does nothing