https://community.spotify.com/t5/Android/Ads-don-t-play/m-p/1669235#M81481 Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop. Sat, 06 May 2017 06:08:24 GMT Alainadfm 2017-05-06T06:08:24Z https://community.spotify.com/t5/Android/Ads-don-t-play/m-p/1669235#M81481 Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop. Sat, 06 May 2017 06:08:24 GMT https://community.spotify.com/t5/Android/Ads-don-t-play/m-p/1669235#M81481 Alainadfm 2017-05-06T06:08:24Z https://community.spotify.com/t5/Android/Ads-don-t-play/m-p/1669824#M81528 <P>I suggest you use the online <A href="https://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact" target="_blank">contact form</A> and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.</P> Sat, 06 May 2017 19:54:48 GMT https://community.spotify.com/t5/Android/Ads-don-t-play/m-p/1669824#M81528 Joe 2017-05-06T19:54:48Z