topic Re: Ad Freezing - Behaves strangely with Bluetooth in Android

Ad Freezing - Behaves strangely with Bluetooth

StevieNix — Sat, 06 May 2017 19:48:54 GMT

Recently when I click the 30 minutes free after this ad thing it A. Won't give me 30 minutes and instead just start running other ads immediately after, or B. Freezes causing me to have to uninstall and reinstall.

A. Happens no matter what, with or without Bluetooth activated.
B. Happened for the first time and I wonder if it might have something to do with Bluetooth only because I noticed when I play spotify over my speakers the ads run with 0 sound but the music still plays after them (which I dont mind). Not sure if thelse are connected at all.

Please don't make me have to start uninstalling and reinstalling the app, it is obnoxious.

Re: Ad Freezing - Behaves strangely with Bluetooth

Joe — Sat, 06 May 2017 19:52:16 GMT

I suggest you use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

Re: Ad Freezing - Behaves strangely with Bluetooth

StevieNix — Sun, 07 May 2017 03:03:21 GMT

It also occurred on a regular ad (Dove) too.