topic Re: spotify stops working on displaying advertising in Android

spotify stops working on displaying advertising

MichelRa — Mon, 15 May 2017 06:43:13 GMT

A few days now, spotify stops playing music with a black background and the text "A brief message from our sponsers (click here)". The pause/play button reacts, but there's no sound.
Only a total restart of the Galaxy 7s edge helps.

UPDATE: A FEW days later I get response on my mail to support, that they fixed it

Re: spotify stops working on displaying advertising

TianaS3 — Mon, 08 May 2017 00:53:35 GMT

It's happening to me too! Mine won't even show an image, it's just a black screen and the advertisements never start playing. I always need to close and reopen the app.

Re: spotify stops working on displaying advertising

bossladylucy — Mon, 08 May 2017 16:41:07 GMT

This happened to me to a few times either that or just a black advertisment screen. I have the s7. Even closing out the app completely and then opening it again doesnt help. I did find that like maybe 30 or 45 minutes later when i opened the app again it opened to the next song in my playlist. Would like to resolve this problem frusterating!

Re: spotify stops working on displaying advertising

Topanga — Mon, 08 May 2017 23:24:39 GMT

Same here with my One plus 3. Screen all black. It's not possible to listen anything. 😞

Re: spotify stops working on displaying advertising

bossladylucy — Tue, 09 May 2017 15:28:45 GMT

so fruserating! just want to listen to my music

Re: spotify stops working on displaying advertising

LambertChan — Thu, 14 Dec 2017 02:37:42 GMT

My situation is it get back to album page, but no music played. When i click the play button, there's just a message to tell you "join premium" appear.