topic Re: No internet connection available in Android

No internet connection available

Tastemycreampie — Thu, 18 May 2017 16:46:02 GMT

After update Spotify says "no internet connection available" when i'm trying to connect by cellular. It only works with VPN to original country. I'm in Indonesia now. I also can't go to spotify website without vpn. Before update everything was working amazing. Tryed to re-login, remove app. But its not helped me.

Re: No internet connection available

Joe — Thu, 18 May 2017 16:56:49 GMT

I'm assuming you don't have a premium account as you would be able to enjoy spotify in Indonesia without any restrictions. Using a VPN to avoid the 14 day limit for listening in another country is against the Spotify terms and conditions and totally unnecessary.

Just change your country to Indonesia and carry on listening.

Re: No internet connection available

Tastemycreampie — Thu, 18 May 2017 17:04:49 GMT

No, i have a premium account. And as i said i cant even go to spotify website without vpn.

Re: No internet connection available

Joe — Thu, 18 May 2017 17:14:26 GMT

That's really odd. The only reason I can think of is that the government is blocking access for some reason. All I could find was this article which doesn't mention spotify. Maybe there's more news locally?

Have you tried contacting spotify direct? Probably easiest tweeting them @SpotifyCares .