topic Re: Spotify randomly pauses in Android

Spotify randomly pauses

Hakan34 — Sat, 27 May 2017 15:38:16 GMT

Hello,
I have recently started to live problem with Spotify on my Samsung Note 5 (SM-N920C). I have Android 7.0 version on my phone.

The problem is that the music pauses randomly regardless of my phone is connected to my car's system on Bluetooth or not. I have tried to understand if the music pauses in certain intervals or not. No, it pauses randomly, then I have to replay again and after a while it pauses again and so on.
Despite I have uninstalled and reinstalled Spotify and tried several other things recommended in Spotify forum without success.
I will appreciate if you could come back with a permanent solution for my problem.
Thanks.
Hakan

Re: Spotify randomly pauses

Joe — Sat, 27 May 2017 16:05:55 GMT

If you share what else you have tried, it will avoid suggesting solutions which haven't worked for you. Have you tried the suggestions in this post by the way?

Re: Spotify randomly pauses

rimarlo09 — Mon, 29 May 2017 04:53:28 GMT

I've having kinda the same problem, the app stops and closes randomly, I tried the same, unstalling and reinstalling the app. The app fails if I'm not in a WiFi,but the funny thing is that I've been using the app in two differents devices, a note 4 whit Android 6.2 and a samsung S4 on Android 4.4.
Any suggestions?

Re: Spotify randomly pauses

Hakan34 — Fri, 02 Jun 2017 09:56:03 GMT

Hi Joe,

I have tried the followings;

- I uninstalled and reinstalled Spotify

- I have uninstalled many applications in order to decrease RAM and
memory usage in my phone

- I have uninstalled battery saving application which forces some
applications (maybe Spotify too) to stop

- I have checked my phone's power settings. It is not set to force
applications running in the background to stop

Despite the above attempts unfortunately I could not solve the problem. What
puzzles me is that I used to use Spotify without any single issue for a long
time and all of the sudden I have started to live this problem.

I appreciate your help. Thanks.

Re: Spotify randomly pauses

Joe — Fri, 02 Jun 2017 10:07:02 GMT

It could be the android doze feature. To fix this;

Settings>device manager
Battery
Scroll to the bottom and tap "Unmonitored apps"
If Spotify isn't listed, tap "Add apps" and add spotify.

Re: Spotify randomly pauses

rimarlo09 — Fri, 02 Jun 2017 14:50:03 GMT

Found the error, some battery saving app was closing the app. Us working
just fine now.

Re: Spotify randomly pauses

Yeferson — Fri, 02 Jun 2017 14:58:44 GMT

Hola quiero usar premium pero tengo tarjeta devito y no puedo pagar que ago