topic unable to log in in Android

unable to log in

kotelnik — Sat, 03 Jun 2017 13:30:06 GMT

I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect".

Any idea what to do?

Thank you

Radek

Re: unable to log in

Maria_B — Wed, 07 Jun 2017 20:20:22 GMT

Hey @kotelnik!

Welcome to the Spotify Community.

Could you try resetting your password? Just enter your Spotify username or email address into our password reset form. When you do so, we'll send you an email with a link to create a new password.

Didn't work? If you don't receive the reset password email, check your spam/junk filters.

Let us know how it goes.

Re: unable to log in

kotelnik — Wed, 07 Jun 2017 20:30:03 GMT

using user name instead of email helped ....