topic Re: Spotify doesn't seem to be working right now in Android

Spotify doesn't seem to be working right now

dangeloc63 — Fri, 14 Apr 2017 18:14:09 GMT

Tried Spotify in my car using Adrois Auto, worked fine, then tried the next day and received this message. laterrestarted my phone, worked again, now doesn't work again. You can hear the music though if you click the play button on the phone, but you cannot forward songs or increse decrease the volume. I don't understand???

Re: Spotify doesn't seem to be working right now

Eazyweazy3 — Fri, 14 Apr 2017 21:56:29 GMT

Having the same issue. Was fine yesterday. Didn't work this morning. Restarted phone. Worked. Then tried again and doesn't work. Pocket Casts and Play Music work fine.

Re: Spotify doesn't seem to be working right now

dangeloc63 — Fri, 14 Apr 2017 22:21:24 GMT

I restarted my phone and it worked, also had USB unplugged before starting the car, Will see what happens next time.

Re: Spotify doesn't seem to be working right now

thezagor84 — Tue, 18 Apr 2017 13:29:21 GMT

Me too! It was working fine until last update, now it's unclear why sometimes the app stops to work.

Re: Spotify doesn't seem to be working right now

dangeloc63 — Tue, 18 Apr 2017 22:46:44 GMT

Well, according to Spotify, they have determined that this is happening ONLY IN MY CAR! Intersting! But if I restart my phone, it always works, what a PIA!

Re: Spotify doesn't seem to be working right now

caseykelly22 — Wed, 19 Apr 2017 18:33:30 GMT

Just curious... Is your car a Honda Civic Hatchback? This started happening to me yesterday and it's so frustrating! Haven't tried restarting my phone but will do that today before I leave work.

Re: Spotify doesn't seem to be working right now

dangeloc63 — Wed, 19 Apr 2017 18:42:20 GMT

No, it is not

Re: Spotify doesn't seem to be working right now

Eazyweazy3 — Wed, 19 Apr 2017 19:51:22 GMT

I drive a Honda Accord Touring.

Wonder if it's a Honda issue? Spotify works great at home and with my bluetooth speakers/headphones.

Google Play music and Pocket Casts are still working on Android Auto though.

Re: Spotify doesn't seem to be working right now

thezagor84 — Wed, 19 Apr 2017 20:38:20 GMT

I have a month old volkswagen golf and the same issue, and is not infotainment fault: you can also experience the same issue using the android auto app directly from the phone.

Re: Spotify doesn't seem to be working right now

thezagor84 — Sat, 22 Apr 2017 15:15:21 GMT

This is not solved!
Steps to reproduce the bug:
1 Force kill spotify from the task manager.
2 start android auto (even on the phone)
3 open spotify and start a song
4 quit android auto
5 open spotify app on the phone
6 normally close spotify from recent/overview menu
7 if you now open android auto, spotify will not be available until you force quit/restart the device

Re: Spotify doesn't seem to be working right now

tintahale — Mon, 24 Apr 2017 15:53:36 GMT

I've got a Chevy Volt 16' - Same issue. Though it definately happens with Android Auto's Phone mode, there was probably an update that Spotify did on the backend that broke connectivity. So far it seems restarts/clearning cache/removing & re-installing the App works. But I don't want to have to do this all the time, looks like I'll cancel Premium until they figure this out.

Re: Spotify doesn't seem to be working right now

LaShayM — Tue, 25 Apr 2017 03:15:05 GMT

I too am now having the same issues as everyone else, starting last week, I keep getting the msg that Spotify don't seem to be working. I have to completely shut off my phone & turn it back on every time I get in the car, even the simple restarting don't make it work. If everyone started having this issue last week & spotify is the only app affected, seems like a new update had to have taken place to break it. I have a Samsung S6 & drive a Camry w/ the NEX Sys. If Spotify doesnt fix this soon, I'm cancelling my subscription & will find an alternative to Spotify to use instead.

Re: Spotify doesn't seem to be working right now

SteveTempest — Thu, 27 Apr 2017 01:23:01 GMT

this isnt really a solution.. just a workaround.

Re: Spotify doesn't seem to be working right now

LaShayM — Thu, 27 Apr 2017 01:40:55 GMT

I don't have to clear the cache, but I do have to remove the USB cable, completely power down my phone, turn it back on, and then connect the cable back EVERY TIME I GET IN MY CAR NOW! This really sucks.

Re: Spotify doesn't seem to be working right now

LaShayM — Thu, 27 Apr 2017 18:13:43 GMT

All, after trying all the troubleshooting tips in this forum, I still couldn't get a permanent fix. Yesterday, I decided to check my Samsung S6 for updates. Some were found, so I downloaded them. Today, I've been in and out of my car all day and not one time has Spotify stopped working. Let me know if anyone else has tried this/whether or not it was effective for you.

Re: Spotify doesn't seem to be working right now

Eazyweazy3 — Thu, 27 Apr 2017 18:17:41 GMT

I recently switched phones (not because of this issue but because my Note 5 battery was horrible) and my issue has been resolved.

I am not sure if it is something to do with Samsung itself, Spotify, Android Auto, or Honda (accord), but when I started using my Pixel XL, the issue is gone. Works perfectly fine.

I am not saying get a new phone as this shouldn't even be happening to begin with, but it may help pinpoint what is causing the problem. I've seen Samsung thrown around a few times in here so could be something on their end?

tldr; went from Note 5 to Pixel XL, works like a charm.

Re: Spotify doesn't seem to be working right now

Nickfinney79 — Tue, 02 May 2017 20:55:18 GMT

Had exactly the same issue intermittently with my Samsung S6 and my Skoda Oct aviation VRS. Reinstalling spotify app was only failsafe fix for me. Sort it out Spotify!

Re: Spotify doesn't seem to be working right now

ape2011 — Wed, 03 May 2017 13:55:01 GMT

Same behavior (have to restart Samsung Galaxy S6 for Spotify to work) on an Audi A4 with Android Auto. Got tired and switched to Pandora. Works flawlessly. No more fiddling with the phone during what little time morning commute affords me to psyche myself up for the workday with my favorite jams.

Re: Spotify doesn't seem to be working right now

Bojeebees — Wed, 03 May 2017 20:44:46 GMT

I'm having the same issue with my S8+.

Re: Spotify doesn't seem to be working right now

NicolasOliver — Wed, 03 May 2017 21:12:25 GMT

Same problem here. Samsung S7 Edge "Spotify Doesn't Seem to be Working Right Now"