topic Re: Albums keep being deleted in Android

Albums keep being deleted

Brammetje — Sat, 10 Jun 2017 12:17:07 GMT

Hello.
Since a week my albums keep being deleted. They start downloading again, only to be deleted again after a few hours.
I have deleted my offline devices and re-installed the app. But the albums still keep being deleted.

Re: Albums keep being deleted

Joe — Sat, 10 Jun 2017 15:52:45 GMT

Is the spotify cache on an external SD card? If so, does this still happen if you move the cache to internal storage?

Re: Albums keep being deleted

Brammetje — Sat, 10 Jun 2017 16:59:49 GMT

Thank you for the tip. Just moved the cache. Will Let you know if it works.

Re: Albums keep being deleted

Joe — Sat, 10 Jun 2017 19:39:41 GMT

Please let me know how it goes 🙂

Re: Albums keep being deleted

Brammetje — Sat, 10 Jun 2017 20:59:19 GMT

Same problem. I completely deleted the cache now. And started to download my albums again. Will see if tomorrow the albums are still there.

Re: Albums keep being deleted

Brammetje — Sat, 10 Jun 2017 22:11:36 GMT

Didnt have to wait until tomorrow..... 😞
All the albums are gone again.......
And they are automaticly being downloaded again.

Re: Albums keep being deleted

Brammetje — Tue, 13 Jun 2017 17:35:25 GMT

Hi. What have i done so far:
- moved cache from SD to inernal.
- deleted cache (sometimes not possible)
-formatted SD card (sometimes in another device because IT came out completely scr*wed)
- deleted All off-line devices.
- clean install
- install on device , not on SD.
And further All of the other tips I Read but a few Times each day All the albums are deleted.
I am all out of options now.

Re: Albums keep being deleted

lengilbert — Tue, 13 Jun 2017 18:41:45 GMT

I am having the same problem. My library stays but all the downloads disapear. I have tried SD card and internal same problem. Very frustrating. Any suggestions? I am using an LG phone and downloading at highest quality level.