https://community.spotify.com/t5/Android/Problem-in-offline-mode/m-p/1711591#M83979 <DIV> <DIV> <DIV>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8485498">@Vectamis</a>!</DIV> </DIV> </DIV> <P>&nbsp;</P> <P>Welcome to the Spotify Community.</P> <P>&nbsp;</P> <P>In this case,&nbsp;we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over&nbsp;<A href="https://www.spotify.com/account/offline-devices/" target="_self">here</A>. Then, reinstall the app following&nbsp;<A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify" rel="nofollow noopener noreferrer" rev="en_rl_minimal" target="_blank">these simple steps</A>.&nbsp;</P> <P>&nbsp;</P> <P>This should fix the issue, but you need to remove the offline device before you reinstall the app. Keep in mind that you'll have to re-sync all your offline music once again.</P> <P>&nbsp;</P> <DIV> <DIV> <DIV> <DIV>Let us know how you get on.</DIV> </DIV> </DIV> </DIV> Wed, 14 Jun 2017 01:29:03 GMT Maria_B 2017-06-14T01:29:03Z https://community.spotify.com/t5/Android/Problem-in-offline-mode/m-p/1708676#M83792 I have a premium account and I use offline mode on my phone. However, when I switch the offline mode the songs that I have downloaded before seems like they have never downloaded before so I switch back the online mode there are no problems but again when I switch the offline mode on the songs that I have downloaded seems like they are not downloaded. I have 32gb sd card and 32gb memory in my phone. Sat, 10 Jun 2017 19:40:40 GMT https://community.spotify.com/t5/Android/Problem-in-offline-mode/m-p/1708676#M83792 Vectamis 2017-06-10T19:40:40Z https://community.spotify.com/t5/Android/Problem-in-offline-mode/m-p/1711591#M83979 <DIV> <DIV> <DIV>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8485498">@Vectamis</a>!</DIV> </DIV> </DIV> <P>&nbsp;</P> <P>Welcome to the Spotify Community.</P> <P>&nbsp;</P> <P>In this case,&nbsp;we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over&nbsp;<A href="https://www.spotify.com/account/offline-devices/" target="_self">here</A>. Then, reinstall the app following&nbsp;<A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify" rel="nofollow noopener noreferrer" rev="en_rl_minimal" target="_blank">these simple steps</A>.&nbsp;</P> <P>&nbsp;</P> <P>This should fix the issue, but you need to remove the offline device before you reinstall the app. Keep in mind that you'll have to re-sync all your offline music once again.</P> <P>&nbsp;</P> <DIV> <DIV> <DIV> <DIV>Let us know how you get on.</DIV> </DIV> </DIV> </DIV> Wed, 14 Jun 2017 01:29:03 GMT https://community.spotify.com/t5/Android/Problem-in-offline-mode/m-p/1711591#M83979 Maria_B 2017-06-14T01:29:03Z