https://community.spotify.com/t5/Android/Songs-are-fading/m-p/1712924#M84078 Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues. Thu, 15 Jun 2017 14:24:54 GMT junior_teixxeir 2017-06-15T14:24:54Z https://community.spotify.com/t5/Android/Songs-are-fading/m-p/1712924#M84078 Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues. Thu, 15 Jun 2017 14:24:54 GMT https://community.spotify.com/t5/Android/Songs-are-fading/m-p/1712924#M84078 junior_teixxeir 2017-06-15T14:24:54Z https://community.spotify.com/t5/Android/Songs-are-fading/m-p/1715437#M84238 <DIV> <DIV> <DIV>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/12600637">@junior_teixxeir</a>!</DIV> </DIV> </DIV> <P>&nbsp;</P> <P>Welcome to the Spotify Community.</P> <P>&nbsp;</P> <P>In this case,&nbsp;we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over&nbsp;<A href="https://www.spotify.com/account/offline-devices/" target="_self">here</A>. Then, reinstall the app following&nbsp;<A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify" rel="nofollow noopener noreferrer" rev="en_rl_minimal" target="_blank">these simple steps</A>.&nbsp;</P> <P>&nbsp;</P> <P>This should fix the issue, but you need to remove the offline device before you reinstall the app. Keep in mind that you'll have to re-sync all your offline music once again.</P> <P>&nbsp;</P> <DIV> <DIV> <DIV> <DIV>Let us know how you get on.</DIV> </DIV> </DIV> </DIV> Sun, 18 Jun 2017 01:54:24 GMT https://community.spotify.com/t5/Android/Songs-are-fading/m-p/1715437#M84238 Maria_B 2017-06-18T01:54:24Z