topic Samsung Galaxy S5 Stuttering/Distorting when screen is off in Android

Samsung Galaxy S5 Stuttering/Distorting when screen is off

FlatPancake — Fri, 14 Jul 2017 10:25:27 GMT

Hey everyone,

Recently I have been having trouble with my Samsung Galaxy s5 running Android 6.0.1 Marshmello. The music likes to stutter/cut out then cut back in at random times during songs. This is over Bluetooth as well and on normal headphones. The playlists are downloaded and contain some songs that are local files.

I have tried:

- Full Uninstall (Used Clean Master to clean out excess files and deleted playlists) and reinstall

- Disabling 'SoundAlive' (The equaliser that comes with the phone) and clearing all data from it

- Full restart

- Factory Reset

I have no idea what else I can do to fix this problem as it directly interferes with my music experience.

Any help is appreciated,

Thanks

Re: Samsung Galaxy S5 Stuttering/Distorting when screen is off

thyrin — Sun, 10 Sep 2017 04:28:00 GMT

Still very much need help with this, it'd really quite bad. Restarting the phone seems to make it settle down for a couple days... But it's very obnoxious when it doesn't work.

Re: Samsung Galaxy S5 Stuttering/Distorting when screen is off

themichamoo — Wed, 20 Sep 2017 12:27:56 GMT

the exact thing is happening to me