topic Re: Downloads gone HELP in Android https://community.spotify.com/t5/Android/Downloads-gone-HELP/m-p/1762100#M86150 <DIV> <DIV><SPAN>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13208621">@armand0</a>!</SPAN></DIV> </DIV> <P>&nbsp;</P> <DIV> <DIV><SPAN>Welcome to the Spotify Community.</SPAN></DIV> </DIV> <DIV> <DIV>&nbsp;</DIV> </DIV> <P><SPAN>We'd like to gather some more info. Can you let us know if this started happening after a specific update or</SPAN><SPAN>&nbsp;event</SPAN><SPAN>? Also, can you let us know what device/operating system and Spotify version you're currently using?</SPAN></P> <P>&nbsp;</P> <P><SPAN>Just to&nbsp;</SPAN><SPAN>check</SPAN><SPAN>, are you using any cache clearing apps?</SPAN></P> <P>&nbsp;</P> <DIV> <DIV><SPAN>We'll see what we can suggest.</SPAN></DIV> </DIV> Sat, 22 Jul 2017 01:24:35 GMT Maria_B 2017-07-22T01:24:35Z Downloads gone HELP https://community.spotify.com/t5/Android/Downloads-gone-HELP/m-p/1755783#M86027 At home i downloaded a bunch of songs to play offline during my holliday. A out 15gb, all had green arrows beside them. Tonight ik tried to play them offline but a lot them were not available. After turning my phone (moto g5 plus) off and on all downloads read green arrows are gone. I have no WiFi here so i cant download them again. Whats happend? And what can i do to avoid it from happening again? Wed, 19 Jul 2017 20:41:21 GMT https://community.spotify.com/t5/Android/Downloads-gone-HELP/m-p/1755783#M86027 armand0 2017-07-19T20:41:21Z Re: Downloads gone HELP https://community.spotify.com/t5/Android/Downloads-gone-HELP/m-p/1762100#M86150 <DIV> <DIV><SPAN>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13208621">@armand0</a>!</SPAN></DIV> </DIV> <P>&nbsp;</P> <DIV> <DIV><SPAN>Welcome to the Spotify Community.</SPAN></DIV> </DIV> <DIV> <DIV>&nbsp;</DIV> </DIV> <P><SPAN>We'd like to gather some more info. Can you let us know if this started happening after a specific update or</SPAN><SPAN>&nbsp;event</SPAN><SPAN>? Also, can you let us know what device/operating system and Spotify version you're currently using?</SPAN></P> <P>&nbsp;</P> <P><SPAN>Just to&nbsp;</SPAN><SPAN>check</SPAN><SPAN>, are you using any cache clearing apps?</SPAN></P> <P>&nbsp;</P> <DIV> <DIV><SPAN>We'll see what we can suggest.</SPAN></DIV> </DIV> Sat, 22 Jul 2017 01:24:35 GMT https://community.spotify.com/t5/Android/Downloads-gone-HELP/m-p/1762100#M86150 Maria_B 2017-07-22T01:24:35Z