topic Re: Premium stopped recognising marantz in Android

Premium stopped recognising marantz

curlewnorfolk — Thu, 13 Jul 2017 20:25:14 GMT

Spotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi.

Thanks if any tips.Thanks

Re: Premium stopped recognising marantz

Plastbiker — Sat, 15 Jul 2017 09:53:16 GMT

This also is the case for me on my Denon reciever. Old phone without Spotify update works fine, all phones with updated Spotify can't connect.

Re: Premium stopped recognising marantz

Plastbiker — Sat, 15 Jul 2017 11:14:54 GMT

I have now tried some solutions: opening port 4070 on the router solved my problem.

Re: Premium stopped recognising marantz

yoss — Tue, 18 Jul 2017 16:24:37 GMT

Simillar problem with my setup.

PC: Windows 10 and spotify (both updated)

Receiver: Denon X1100W (updated, firmware version: 1600-1581-4085)

Network: same private network, PC connected via WiFi, Denon cable LAN

Denon spotify works fine with iPhone app.

PC spotifie recognizes Denon Spotify Connect feature, but fails to connect (see attached screenshots)

Re: Premium stopped recognising marantz

curlewnorfolk — Fri, 21 Jul 2017 05:09:44 GMT

Thanks for the reply

Re: Premium stopped recognising marantz

curlewnorfolk — Fri, 21 Jul 2017 05:32:14 GMT

Thanks for that.....finally got a connection after several resets.

Re: Premium stopped recognising marantz

Yavva — Thu, 10 Aug 2017 09:47:33 GMT

Same problem here, Marantz NR1506. It is listed in the Spotify App, but I can't connect. Airplay works without problems (of course). Please Spotify, fix this.

Re: Premium stopped recognising marantz

curlewnorfolk — Thu, 10 Aug 2017 09:53:18 GMT

Hi
Thanks for post.
I think I've finally re-connected...but it took several attempts. The
Marantz website was helpful, as was their support line.

Best wishes

Re: Premium stopped recognising marantz

yoss — Thu, 10 Aug 2017 18:06:57 GMT

@curlewnorfolk wrote:
Hi
Thanks for post.
I think I've finally re-connected...but it took several attempts. The
Marantz website was helpful, as was their support line.

Best wishes

Hi, so could you post detailed instructions what did you did? Or what did Marantz support line suggested to do?

best regards

Re: Premium stopped recognising marantz

curlewnorfolk — Thu, 10 Aug 2017 18:24:53 GMT

Hi, again,
I was advised by Marantz to re-set the system according to their
instructions. However, this didn't appear to be a permanent solution; at
least, not for my cr611.

I finally just unplugged the cable from the wall, plugged it back in and
used the remote to go into settings to set up the wi fi again & re-entered
my password [it wipes all tuner presets etc] - it's under 'network' I
think. After that Spotify recognised my unit.

I should say this was for a c6ll, so it might not be the answer for other
units - but might be worth a try? Apologies if you've already tried this.
In that case I've found Marantz to be very helpful. There are some
instructions on their website [under 'support'] for specific Spotify
problems.

best wishes