https://community.spotify.com/t5/Android/Listening-offline/m-p/1843429#M87758 I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time I was able to listen to Spotify off line. As soon as I transferred phones I can no longer listen offline. I have verified with my provider that I still have the premium upgrade. Can you advise what I could do to reactivate the Premium service. Thu, 17 Aug 2017 23:25:52 GMT mikebabcock1 2017-08-17T23:25:52Z https://community.spotify.com/t5/Android/Listening-offline/m-p/1843429#M87758 I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time I was able to listen to Spotify off line. As soon as I transferred phones I can no longer listen offline. I have verified with my provider that I still have the premium upgrade. Can you advise what I could do to reactivate the Premium service. Thu, 17 Aug 2017 23:25:52 GMT https://community.spotify.com/t5/Android/Listening-offline/m-p/1843429#M87758 mikebabcock1 2017-08-17T23:25:52Z https://community.spotify.com/t5/Android/Listening-offline/m-p/1843742#M87781 <P>Do you get an error message when you turn on the "download" switch in an album or playlist?</P> Fri, 18 Aug 2017 08:39:54 GMT https://community.spotify.com/t5/Android/Listening-offline/m-p/1843742#M87781 Joe 2017-08-18T08:39:54Z