topic Re: local files wont play in Android

local files wont play

Buntulufigus — Thu, 17 Aug 2017 23:45:41 GMT

I have the song on my samsung 8 and on my computer. I can play them on my computer but they wont play on anything else. Ive followed all the steps. Nothing works/

Re: local files wont play

Joe — Fri, 18 Aug 2017 08:37:40 GMT

Could you post a screen capture showing the playlist with the song which won't play? Did you follow the steps here to sync the local file?

Re: local files wont play

Buntulufigus — Sat, 19 Aug 2017 21:51:43 GMT

http://imgur.com/9mlN0jW

http://imgur.com/vIw8gUM

Re: local files wont play

Joe — Sat, 19 Aug 2017 22:34:53 GMT

Thanks. They haven't downloaded to your android yet as indicated by the "waiting to download" message. This will appear if the android app can't communicate with spotify on your PC. Here's a list of things to check/try.

Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
In your router settings, check that UPnP (Universal Plug and Play) is enabled.
Make sure that Windows shows your network as private and not public.
Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

Re: local files wont play

Buntulufigus — Sat, 19 Aug 2017 22:39:45 GMT

Thank you worked right away once I made my computer public!