topic Re: premium not working in Android

premium not working

rozsnyaizsofia — Sun, 20 Aug 2017 18:27:04 GMT

On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.

Nico — Sun, 20 Aug 2017 18:41:33 GMT

Hey @rozsnyaizsofia! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Have you tried to restart your app/phone? If that doesn't help either, try to reinstall your app, here's a step by step tutorial. ^^

Let me know how it goes. ^^

Peace

rozsnyaizsofia — Sun, 20 Aug 2017 18:58:53 GMT

I tried to restart my phone byt it still doesn't work 😕 btw it works on my computer

Nico — Sun, 20 Aug 2017 19:06:29 GMT

Try to reinstall your app. Here's a step by step tutorial on how to do it.

Let me know how it goes. ^^

Peace

rozsnyaizsofia — Sun, 20 Aug 2017 19:15:18 GMT

Thank you, I'll try later because I only have mobile data now, not wifi.