topic Re: Premium not working in Android

Premium not working

Whozeliteak47 — Sun, 20 Aug 2017 18:00:14 GMT

I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previews
It was working earlier today on the same account on my phone.

Re: Premium not working

Nico — Sun, 20 Aug 2017 18:44:18 GMT

Hey @Whozeliteak47! Welcome to the Spotify Community. ^^

That's odd.

Have you tried to restart your app/phone? If that doesn't help either, try to reinstall your app, here's a step by step tutorial. ^^

Let me know if that helps, thanks! ^^

Peace

Re: Premium not working

Whozeliteak47 — Sun, 20 Aug 2017 19:37:53 GMT

I deleted the app and reinstalled it and the problem was gone

I still have no idea what went wrong but its fixed

Re: Premium not working

Nico — Sun, 20 Aug 2017 19:57:42 GMT

That's nice to hear. ^^

Peace

Re: Premium not working

Joe — Sun, 20 Aug 2017 20:06:51 GMT

@Whozeliteak47 wrote:
I deleted the app and reinstalled it and the problem was gone

I still have no idea what went wrong but its fixed

It's a known issue.