topic Re: Premium User. Shuffle Won't Work. Can't Rewind. in Android

Premium User. Shuffle Won't Work. Can't Rewind.

AzeemAzz27 — Wed, 23 Aug 2017 06:11:51 GMT

Hello.

I just purchased Premium today. Paid it with my ATM card, purchased the 6 months of Premium option. However, it didn't go well.

I started my Spotify app on my phone (ASUS Zenfone 2, Android OS), opened the "now playing" section, the "now playing" screen popped up, but when I tried to press the shuffle button, it said "You just discovered a Premium feature". It is indeed very strange. That doesn't end there, I couldn't even rewind or play the previous song.

Please help. This is very annoying, I've paid to get the Premium features fully but I only got some of them.

P.S. : I have attached the screenshot of it from my phone.

Re: Premium User. Shuffle Won't Work. Can't Rewind.

Gayilluminati — Wed, 23 Aug 2017 07:56:11 GMT

Have you logged out at all since you have purchased premium? If not logging out and logging back in may help, or maybe uninstalling and reinstalling. (sorry this advice is so simplistic)

Re: Premium User. Shuffle Won't Work. Can't Rewind.

AzeemAzz27 — Wed, 23 Aug 2017 08:23:59 GMT

I tried to reinstall it and it works. Thanks.