topic Re: Spotify App logged out by itself in Android

Spotify App logged out by itself

SnowFalcon — Tue, 05 Sep 2017 23:17:03 GMT

I was listening to music before going to bed, after waking up it was logged out and i can't login anymore. It says " To listen aboard for more than 14 days, tell us were you are at spotify.com" I can login normaly on pc, but i can't login on mobile anymore. Does someone else has this problem? (Probably the answer is pretty obvious, and im stupid afk...)

Re: Spotify App logged out by itself

SnowFalcon — Tue, 05 Sep 2017 23:19:20 GMT

Also my username changed to some wierd code 😕

Re: Spotify App logged out by itself

CryticalAce — Wed, 06 Sep 2017 00:30:14 GMT

Hey @SnowFalcon,

Have you recently moved or started studying somewhere other than at your own home? Did you get a VPN?

Any more details about what may have changed in the last 14 days would help us a lot!

Best,

Jordan

Re: Spotify App logged out by itself

SnowFalcon — Wed, 06 Sep 2017 22:31:44 GMT

Well, i did move to another country so probably that's what it is. And I don't use VPN

Re: Spotify App logged out by itself

CryticalAce — Thu, 07 Sep 2017 05:09:56 GMT

Hey @SnowFalcon,

Yeah, that is what has caused it, go login to the Spotify Website and update your country details and you should be good to go!

If you need anything else, let me know!

Best,

Jordan