https://community.spotify.com/t5/Android/No-storage-option-in-Android-7-1-1-with-encrypted-external/m-p/1973686#M88769 <P>Hello.</P><P>I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD.</P><P>I don't have problems with others apps but can't see storage option in Spotify last version (although I allowed all permissions, I think the app would ask for storage permissions like other apps do).</P><P>I try to reset phone, restore factory defaults, reinstall app, etc.</P><P>I contacted with Sony support and they told me that is problem for individual apps that need to upgrade the method to gain access to external storage.</P><P>Please launch an upgrade to fix that soon or I will cancel my premium subscription and go to another better service.</P><P>Thanks, regards.</P> Thu, 07 Sep 2017 06:01:29 GMT TSGblue 2017-09-07T06:01:29Z https://community.spotify.com/t5/Android/No-storage-option-in-Android-7-1-1-with-encrypted-external/m-p/1973686#M88769 <P>Hello.</P><P>I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD.</P><P>I don't have problems with others apps but can't see storage option in Spotify last version (although I allowed all permissions, I think the app would ask for storage permissions like other apps do).</P><P>I try to reset phone, restore factory defaults, reinstall app, etc.</P><P>I contacted with Sony support and they told me that is problem for individual apps that need to upgrade the method to gain access to external storage.</P><P>Please launch an upgrade to fix that soon or I will cancel my premium subscription and go to another better service.</P><P>Thanks, regards.</P> Thu, 07 Sep 2017 06:01:29 GMT https://community.spotify.com/t5/Android/No-storage-option-in-Android-7-1-1-with-encrypted-external/m-p/1973686#M88769 TSGblue 2017-09-07T06:01:29Z https://community.spotify.com/t5/Android/No-storage-option-in-Android-7-1-1-with-encrypted-external/m-p/4361620#M125336 <P>Now in Android 8.0.0 and the same issue... I think the problem is that there is not collaboration&nbsp; between Sony and Spotify, and the fact Spotify is an pre-installed app that can't be removed from Xperia XZ smartphone. Bad for Sony and Spotify.</P> Sat, 20 Jan 2018 06:01:08 GMT https://community.spotify.com/t5/Android/No-storage-option-in-Android-7-1-1-with-encrypted-external/m-p/4361620#M125336 TSGblue 2018-01-20T06:01:08Z