topic Re: Logging in through facebook on mobile in Android

Logging in through facebook on mobile

Berek2000 — Tue, 18 Sep 2012 19:59:20 GMT

I have spotify premium. when i try to login through the spotify app using my Facebook login, the app starts going through this screen refresh/loading loop and never loads. i have tried uninstalling/ re-installing several times and this did not fix the problem. i have also changed my facebook email and password to try to fix this problem.

can anyone help?

Re: Logging in through facebook on mobile

user-removed — Tue, 18 Sep 2012 20:06:36 GMT

Hey there!

Are yo able to login with your Spotify details?

Let me know.

Re: Logging in through facebook on mobile

Berek2000 — Tue, 18 Sep 2012 20:15:26 GMT

No. when i try to use the spotify details is tells me that i have been using the FB login and to login using FB.

Re: Logging in through facebook on mobile

user-removed — Tue, 18 Sep 2012 20:17:46 GMT

Hey again.

I escalated this to Spotify, so they can look into it.

Watch the space for updates.

Re: Logging in through facebook on mobile

Berek2000 — Tue, 18 Sep 2012 20:24:24 GMT

Thank you.

Re: Logging in through facebook on mobile

Richard — Tue, 18 Sep 2012 20:27:26 GMT

This could be the Facebook app itself playing up, have you tried reinstalling that?

Re: Logging in through facebook on mobile

Berek2000 — Tue, 18 Sep 2012 20:50:46 GMT

that app came pre-installed and i cannot uninstall/re-install it.

Re: Logging in through facebook on mobile

user-removed — Tue, 18 Sep 2012 20:55:09 GMT

Do you see any updates to Facebook in Market?

Also please try, if preinstalled, remove update in Market. Then install suggested Facebook update again.

Just like this preinstalled app, you can remove it and then install again.

Re: Logging in through facebook on mobile

Berek2000 — Tue, 18 Sep 2012 21:05:25 GMT

there is not available for me at this time. i will uninstall the update and try reinstalling it.

Re: Logging in through facebook on mobile

user-removed — Tue, 18 Sep 2012 21:10:37 GMT

Also I think logging in to Facebook using your browser in smartphone might help. Would you like to try after re-installing update?