Droid X2 -- Immediate Force Close on Start Up

jkail — Mon, 24 Sep 2012 17:44:59 GMT

Hi. I've used Spotify on my iPad for sometime but my friend raves about it on his Android-based device. I want to switch to that device and, if it works well, go Premium so I can listen to off-line content. However, after downloading the app from Google Play this morning I've found that it hangs with a white screen, eventually force closing, on every single attempt to use it. Any idea what might be going on?

Thanks,

Jared

Re: Droid X2 -- Immediate Force Close on Start Up

jkail — Mon, 24 Sep 2012 19:58:50 GMT

BTW, yes I read and followed the instructions in troubleshooting for Android:

Description

See original post

What are the steps you took to get to the error/issue?

Installed and attempted to open Spotify on my device; immediately get white screen which eventually Force Closes.

What I expected to happen

Hopefully: open Spotify

Did you restart your device when troubleshooting in section B?

Yes -- I actually did all of the steps in troubleshooting, including a reinstall/reboot procedure

Did you read the connection troubleshooting tips?

Yes

Your device

E.g. Motorola Droid X2

Device’s Operating System

E.g. 2.3.5

What type of account do you have?

Free for now (hoping to upgrade to Premium if I can get it working on phone)

Space left on your device

4.05GB

Space left on your SD card (if applicable)

7.29GB

Is your device rooted?

Nope

Are you using a custom ROM, if so which one, exactly?

Nope

Did you set your external SD card as storage location?

Did you manually install an older version before installing the latest version from the Play Store?

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

N/A

If you said "No", when does the issue not occur?

N/A

My mobile Spotify version

unknown/latest

My desktop Spotify version (if applicable)

N/A

My mobile provider and country

Verizon

My username

jkail

Do you have a Spotify (non-Facebook) login?

jkail

Are you logging in with Facebook or with your Spotify login details?

Spotify (N/A - don't get that far)

Do you have any screenshots you can attach to more clearly explain your issue?

No -- but it is a white screen only

Re: Droid X2 -- Immediate Force Close on Start Up

jkail — Mon, 24 Sep 2012 22:44:06 GMT

Did someone out there do something to my account in the background? It suddenly "started working." Not being a believer in black magic, coincidences, or the digital paranormal, something changed that made it work.....

topic Re: Droid X2 -- Immediate Force Close on Start Up in Android

Droid X2 -- Immediate Force Close on Start Up

Re: Droid X2 -- Immediate Force Close on Start Up

Re: Droid X2 -- Immediate Force Close on Start Up