topic Starting over in Android

Starting over

angel82 — Sun, 15 Oct 2017 00:00:00 GMT

I have wrote other post and no one seems to care. I am on the family plan and have been a paying customers for almost a year. I lost 1200 songs the other day and I had to start all over even erased the app as well. I went to use Wi-Fi to get my music cause I am running on slow data. I had one play list downloaded went to sleep and it was working on the other. When I woke up once again they were all gone!! I don't think u understand how much music means to some people. It is all I have I don't watch TV I don't have friends I listen to music. Plz help

Re: Starting over

_Fleek — Sun, 15 Oct 2017 00:05:51 GMT

Hello angel,

Are you using the correct account (your account)? It’s possible that one of your family member switched your account to theirs.

Re: Starting over

angel82 — Sun, 15 Oct 2017 02:49:17 GMT

Yes I am using mine they don't really use theirs at all but I get the family deal anyway.