https://community.spotify.com/t5/Android/New-phone-all-playlists-are-gone/m-p/2655134#M91923 <P>It sounds like you logged in using the wrong credentials and created a new empty account. If you have a premium receipt, you can check the user name shown there. Otherwise, log out and try logging in with your spotify user name (not an email address).</P> <P>Another thing you can try is to search for one of your playlists on spotify and check the user name shown there.</P> Sun, 15 Oct 2017 14:48:55 GMT Joe 2017-10-15T14:48:55Z https://community.spotify.com/t5/Android/New-phone-all-playlists-are-gone/m-p/2655056#M91922 <P>Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone</P> Sun, 15 Oct 2017 14:21:32 GMT https://community.spotify.com/t5/Android/New-phone-all-playlists-are-gone/m-p/2655056#M91922 Kas7 2017-10-15T14:21:32Z https://community.spotify.com/t5/Android/New-phone-all-playlists-are-gone/m-p/2655134#M91923 <P>It sounds like you logged in using the wrong credentials and created a new empty account. If you have a premium receipt, you can check the user name shown there. Otherwise, log out and try logging in with your spotify user name (not an email address).</P> <P>Another thing you can try is to search for one of your playlists on spotify and check the user name shown there.</P> Sun, 15 Oct 2017 14:48:55 GMT https://community.spotify.com/t5/Android/New-phone-all-playlists-are-gone/m-p/2655134#M91923 Joe 2017-10-15T14:48:55Z https://community.spotify.com/t5/Android/New-phone-all-playlists-are-gone/m-p/2655154#M91926 Thanks so much I was not aware of the 2 nd account. I can now see playlists cheers&nbsp; Sun, 15 Oct 2017 14:54:34 GMT https://community.spotify.com/t5/Android/New-phone-all-playlists-are-gone/m-p/2655154#M91926 Kas7 2017-10-15T14:54:34Z