topic Re: Account suddenly logs out in Android

Account suddenly logs out

Moyortega7 — Mon, 13 Nov 2017 04:06:06 GMT

So hi i'm new here.

My problem is every hour or so my spotify in my phone automatically logs out, i didnt do anything it justs logs out and everytime it logs out and i log in all of my downloaded songs are gone they are not downloaded just saved.

Thanks in advance.

Re: Account suddenly logs out

Joe — Mon, 13 Nov 2017 11:02:57 GMT

Hi. Could you post a bit more information:

Device make/model
Android version
Spotify version
Are you using a third party battery saver or memory manager?

Thanks.

Re: Account suddenly logs out

Moyortega7 — Mon, 13 Nov 2017 11:31:41 GMT

I'm from the Philippines and my device model is "Starmobile Play Max V07"
my android version is Android 6.0 and I'am using the latest spotify version
which is 8.4.26.770 ain't using a modded spotify. Not using any battery
manager or memory manager too. Sometimes when i power off too it
automatically logs out or even if i just won't open it for a few hours it
will automatically logs out.