topic Can't open app. Icon grayed out, non-responsive in Android https://community.spotify.com/t5/Android/Can-t-open-app-Icon-grayed-out-non-responsive/m-p/3355137#M96549 <P>On my Amazon Fire phone the icon for Spotify inexplicably and suddenly greyed itself out. It does not respond when clicked. I uninstalled the app, cleared cache/data etc, reinstalled, and it remains in the same state.</P><P>&nbsp;</P><P>I'm on Spotify Premium and running Fire OS 4.6.6.1 (4.4 KitKat). Here's a screenshot</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2017-11-22-05-42-19.png" style="width: 562px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/77695iD2B68349EF569566/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_2017-11-22-05-42-19.png" alt="Screenshot_2017-11-22-05-42-19.png" /></span></P> Wed, 22 Nov 2017 12:11:22 GMT kwikwits 2017-11-22T12:11:22Z Can't open app. Icon grayed out, non-responsive https://community.spotify.com/t5/Android/Can-t-open-app-Icon-grayed-out-non-responsive/m-p/3355137#M96549 <P>On my Amazon Fire phone the icon for Spotify inexplicably and suddenly greyed itself out. It does not respond when clicked. I uninstalled the app, cleared cache/data etc, reinstalled, and it remains in the same state.</P><P>&nbsp;</P><P>I'm on Spotify Premium and running Fire OS 4.6.6.1 (4.4 KitKat). Here's a screenshot</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2017-11-22-05-42-19.png" style="width: 562px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/77695iD2B68349EF569566/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_2017-11-22-05-42-19.png" alt="Screenshot_2017-11-22-05-42-19.png" /></span></P> Wed, 22 Nov 2017 12:11:22 GMT https://community.spotify.com/t5/Android/Can-t-open-app-Icon-grayed-out-non-responsive/m-p/3355137#M96549 kwikwits 2017-11-22T12:11:22Z Re: Can't open app. Icon grayed out, non-responsive https://community.spotify.com/t5/Android/Can-t-open-app-Icon-grayed-out-non-responsive/m-p/4790267#M153806 <P>Why is spotify grayed out in teh amazon alexa app?</P><P>&nbsp;</P> Sun, 21 Jul 2019 12:47:35 GMT https://community.spotify.com/t5/Android/Can-t-open-app-Icon-grayed-out-non-responsive/m-p/4790267#M153806 GregEdy 2019-07-21T12:47:35Z