topic Re: Current song and queued songs not showing in queue list in iOS (iPhone, iPad)

Current song and queued songs not showing in queue list

buntonn1 — Mon, 15 Jan 2018 17:47:33 GMT

I have 2 songs in the queue list and one currently playing. The queue works as it should (the queued songs will play in the order queued), but they do not show on this list. The current song does not show in this list either. Has this bug been reported yet and is there any solution?

I have the most recent version of the app as well and most recent version of iOS.

Re: Current song and queued songs not showing in queue list

Jack — Thu, 18 Jan 2018 10:00:16 GMT

Hey @buntonn1, help's here 👋

We know you've said that you're on the latest versions already, but could you confirm:

The model of iPhone that you're running
The exact iOS version
The exact app version after a clean reinstall

We'd also like to know if this happens:

Over WiFi, 4G or both
With Shuffle turned off
When navigating away from the Play Queue view and back to it

Thanks, keep us in the loop!

Re: Current song and queued songs not showing in queue list

chartung6 — Fri, 19 Jan 2018 00:14:17 GMT

Same exact problem on my IPhone X, ios 11.2.2, spotify version 8.4.35

Re: Current song and queued songs not showing in queue list

buntonn1 — Mon, 29 Jan 2018 13:55:33 GMT

The issue actually seems to be resolved. But here’s my info anyway.

Spotify: 8.4.37.704

iOS: 11.2.2

iphone 7 plus

the issue was occurring with both shuffle on and off, and it would still occur if I switched back and forth between the Play Queue View. It would also occur with WiFi and LTE. But the issue does look to be fixed so hopefully it doesn’t happen again, I’ll reply again if the issue comes up.

Re: Current song and queued songs not showing in queue list

phredrixxx — Mon, 29 Jan 2018 20:05:35 GMT

I'm seeing the same on my iPhone 7 Plus still.

Spotify 8.4.37.704

iOS 11.2.5

Now Playing error.Next in Queue error.

Re: Current song and queued songs not showing in queue list

Alles_Bene — Thu, 22 Mar 2018 02:41:27 GMT

How did you fix it? Still having the issue...

iPhone X

iOS 11.2.6

Spotify 8.4.45.564

Re: Current song and queued songs not showing in queue list

chartung6 — Thu, 22 Mar 2018 02:42:34 GMT

I never got it fixed, still having the problem.

Re: Current song and queued songs not showing in queue list

TheZorden — Sat, 24 Mar 2018 13:52:52 GMT

Same problem here, anyone could solve it?

Re: Current song and queued songs not showing in queue list

Alles_Bene — Tue, 15 May 2018 23:11:35 GMT

I‘m still having the same issue! Spotify, how is it possible that this hasn‘t been adressed yet?! Two complete reinstalls did not change anything. It‘s so annoying and shouldn‘t be a bug for months in a paid service like yours!

Re: Current song and queued songs not showing in queue list

burner416 — Mon, 21 May 2018 11:50:27 GMT

This still is not fixed on iOS. I am running Spotify version 8.4.53.689

Re: Current song and queued songs not showing in queue list

hedamiel — Mon, 11 Jun 2018 12:24:18 GMT

tried deleting and reinstall still the same problem

Re: Current song and queued songs not showing in queue list

KingJabs — Wed, 13 Jun 2018 16:32:00 GMT

i've too been having this same issue for ALMOST a year. shouldn't be happening when i've been paying every month

Re: Current song and queued songs not showing in queue list

softs — Mon, 30 Jul 2018 19:25:07 GMT

anyone could solve it or got any response from the spotify team? mine has been like that for almost a year. exact same thing. (i have an iphone 6 + ios 11.4.1 and i’ve reinstalled the app)

Re: Current song and queued songs not showing in queue list

hedamiel — Mon, 30 Jul 2018 19:51:47 GMT

no response yet. i’m thinking of switching if this will keep up. i’m wasting money and getting bad service

Re: Current song and queued songs not showing in queue list

wilack21 — Tue, 07 Aug 2018 19:02:16 GMT

Same issue here. IT'S BEEN GOING ON FOR MONTHS.

Re: Current song and queued songs not showing in queue list

burner416 — Wed, 08 Aug 2018 12:23:05 GMT

@spotifycares on Twitter helped me fix this. It is all about the larger text setting on your iPhone. Make the text size smaller and the "Now Playing" and "Next in Queue" songs will show up. I found the largest test size that works (see the image).

Re: Current song and queued songs not showing in queue list

burner416 — Wed, 08 Aug 2018 12:23:48 GMT

Re: Current song and queued songs not showing in queue list

softs — Thu, 09 Aug 2018 01:27:52 GMT

hi! thank you for helping! unfortunately i don’t think that’s the problem with me, since my font is even smaller than that. i really can’t imagine what it is but i’ll try what you did and contact them directly. thank you again!

Re: Current song and queued songs not showing in queue list

wilack21 — Wed, 15 Aug 2018 11:49:12 GMT

Hi! Thank you so much. Setting the font size larger really does help. 👍🏻 Unfortunately, I like using my iPhone with a smaller font size. I think the Spotify app has an issue handling Dynamic Type on iPhones.

Re: Current song and queued songs not showing in queue list

Riley3 — Wed, 15 Aug 2018 18:09:23 GMT

Using most recent iOS on iPhone X, I also had to make my font size larger in order to see the entire queue and currently playing song. @spotify please please please fix this!! I shouldn't have to change my phone settings to use your app.