topic Re: iOS Spotify Bug using Jaguar InControl Apps in iOS (iPhone, iPad)

iOS Spotify Bug using Jaguar InControl Apps

hades281 — Thu, 24 May 2018 21:23:36 GMT

Spotify Username

hades281

Plan

Premium

Country

USA

Device

iPhone 6S

Operating System

iOS 11.3.1

My Question or Issue

Hi -

I am using Spotify in my vehicle via the Jaguar InControl App and my iPhone 6S. On the in-car interface, the touch areas and function icons are not accurately aligned. In order to search for example, I must tap above the search icon - tapping directly on the icon doesn't work. This problem persists across Spotify on the in-car interface (e.g. Pause/Play buttons and others) but not all - the keyboard for example does work properly.

See the attached image for an example.

When using an Android phone, the Spotify in-car app works perfectly - the touch points are accurately mapped to the icons. The problem only affects some functions when connected to the car using the iOS Spotify App. The apps and Phone OS are all up-to-date.

Please address this bug for iOS so I can enjoy Spotify in my car!

Kind regards,

Stephen

Re: iOS Spotify Bug using Jaguar InControl Apps

rdevsaider — Wed, 11 Jul 2018 10:25:06 GMT

I have exactly same issue with my iPhone X and RR Evoque 17MY. Both incontrol apps & Spotify are updated

Re: iOS Spotify Bug using Jaguar InControl Apps

hades281 — Wed, 11 Jul 2018 15:45:18 GMT

Somehow this issue was resolved in my car. I don’t recall a Spotify app
update on my phone and the car never went into service for updates to the
infotainment system. One day I noticed the alignment of the icons was
slightly different and it started working well.