topic Re: problem with songs in iOS (iPhone, iPad)

problem with songs

adrien35 — Thu, 19 Jul 2018 17:53:45 GMT

Plan

Free

Country

France

Device

lenovo

Operating System

Windows 10

My Question or Issue

I have a problem with some songs, in fact they are wrong. For example, I have the live version in Ellen Degeneres show of goosebumps : Travis Scott. Anyone can help me please, it's annoying?

Re: problem with songs

Billy-J — Fri, 20 Jul 2018 00:35:13 GMT

Welcome to the Community!

I’d be happy to help. Can you please explain your question a bit further, so I can provide further help?

Thank you!

Re: problem with songs

adrien35 — Fri, 20 Jul 2018 10:12:21 GMT

Thank you for this reply.

Some songs are wrong and I realized that this only meant my spotify app on my computer while my mobile app worked very well. I tried to change accounts but nothing works. I wanted to know how to fix his songs because they are not the real ones. I hope you understand and you replied!

Re: problem with songs

Jemi — Fri, 28 Sep 2018 11:23:32 GMT

Hey @adrien35,

From what we understand, it sounds like the issue you're having is with some songs appearing as they should on your phone, but not on your PC.

If this is the case, could you please send us the URI's of the song that's correct, and the one that's not? Also provide screenshots showing us the difference.

Looking forward to hearing back from you 🙂