Some song won't play

3hjay_-okar02 — Sun, 29 Jul 2018 11:14:27 GMT

Plan

Premium

Country

Norway

Device

iPhone 6s

My Question or Issue

Most songs play normally, but some songs won't play at all even if I'm connected to the internet. When pressing the song on the app, nothing happens - it doesn't turn grey, and the song doesn't show up as if it's in queue - and it's like I didnt even touch the song/button.

I've tried to log out and reinstall the app but this doesn't work.

Re: Some song won't play

Billy-J — Sun, 29 Jul 2018 12:44:09 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

topic Re: Some song won't play in iOS (iPhone, iPad)

Some song won't play

Re: Some song won't play