topic Re: Bugs and Errors in iOS (iPhone, iPad)

Bugs and Errors

joshuaacabado — Wed, 01 Aug 2018 11:37:42 GMT

Plan

Free/Premium

Country

Australia

Device

iPhone 6s and iPad Air.

Operating System

iOS 11.1.2

My Question or Issue

My songs from my PC, when played on my phone do not show the album cover.

AGUST D and Dt sugA from the AGUST D album are not avaliable, but the rest of the album is.

Re: Bugs and Errors

Loxer — Wed, 01 Aug 2018 11:51:55 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify?
Please make sure to update your have the latest version of iOS installed, as I checked the lastes version is 11.4.1 while you are on iOS 11.1.2

I checked that album too and those 2 songs weren't there.

Spotify would love to have all the world’s music available to everyone. However, some artists and tracks aren't currently available.

I'd recommend reading this article for more info.

Hope this helps!