topic Some songs unavailable on my phone in iOS (iPhone, iPad)

Some songs unavailable on my phone

rouischeese — Mon, 20 Aug 2018 01:38:58 GMT

Plan

Free

Country

United States

Device

iPhone 6s+

Operating System

iOS 11.4.1

My Question or Issue

I have a couple of Chinese songs saved into one of my playlists but unforunately those songs are only available on my desktop. So there's no problem with any songs on the desktop version but when I go onto my iPhone to listen to the music, some songs are greyed out and others are not. None of these songs are local files, I found them by looking them up in Spotify.

Re: Some songs unavailable on my phone

Nico — Mon, 20 Aug 2018 04:20:01 GMT

Hey @rouischeese! Welcome to tge Spotify Community! 🙂

That doesn't sound quite right.

Have you tried to reinstall your iPhone App? If not here's a step by step tutorial.

Let me know how it goes! 🙂

Peace

Re: Some songs unavailable on my phone

rouischeese — Mon, 20 Aug 2018 12:49:05 GMT

I've tried reinstalling the iPhone app, restarted my phone, and updated my iOS with no luck.

Re: Some songs unavailable on my phone

Nico — Mon, 20 Aug 2018 14:24:11 GMT

@rouischeese

Maybe because you're using Spotify Free.

Be sure to check this help site for more details. ^^

Peace

Re: Some songs unavailable on my phone

rouischeese — Mon, 20 Aug 2018 15:30:47 GMT

So if I had premium I would be able to listen to them on mobile? Wouldn't it affect both desktop and mobile versions if that was the case?

Re: Some songs unavailable on my phone

Nico — Mon, 20 Aug 2018 15:43:23 GMT

@rouischeese

I'm not sure.

They could be blocked in your country. You can check the availability of songs in your country with this tool.

And are both of devices using the same Wi-Fi network?

Let me know how it goes! ^^

Peace