topic Multiple Spotify Premium Ending Bugs in iOS (iPhone, iPad)

Multiple Spotify Premium Ending Bugs

FireWavePhantom — Fri, 24 Aug 2018 22:34:14 GMT

Plan

Free, (Premium ended about 3 hours ago)

Country

U.SA.

Device

iPad (Idk which kind)

Operating System

iOS 10

My Question or Issue

I experienced multiple bugs when my Spotify Premium 3 month trial ended.

I am currently listening to Spotify and before my Premium ended I had a song on single loop, now when I’m on Spotify the song is still looping even though premium ended. I also have not gotten a single ad since my premium ended. All of my songs got undownloaded so I know my premium ended and when I go to hit download it tells me I need premium. I’m gonna unloop it so I don’t exploit this bug but I thought it would be good to let you guys know. 👍

Re: Multiple Spotify Premium Ending Bugs

Loxer — Sat, 25 Aug 2018 08:53:22 GMT

Hey @FireWavePhantom, welcome to the Community.

Hope you're doing great!

That's something expected and normal behaviour 🙂

Spotify on tablets and desktops has some more advantages on the free tier than the mobile apps. That means that playing on demand is possible on your iPad too!

Have a great day! 🙂

Re: Multiple Spotify Premium Ending Bugs

FireWavePhantom — Sat, 25 Aug 2018 15:16:28 GMT

Ah ok, thanks for the solution. But when I was using Spotify before I had premium I couldn’t loop a single song, was that something they changed?

Re: Multiple Spotify Premium Ending Bugs

Loxer — Sat, 25 Aug 2018 15:28:05 GMT

Hey @FireWavePhantom,

Really happy that it helped you out!

Could you tell me more about it?

Did it happen no matter where you were playing the music or just in some cases?

Do you have any screenshots of it?

Thanks! 🙂