topic Re: Browse not working. Albums barely working in iOS (iPhone, iPad)

Browse not working. Albums barely working

user-removed — Sat, 25 Aug 2018 18:07:07 GMT

Plan

Free

Country

Spain

Device

iPhone 5S

Operating System

iOS 11.4.1

My Question or Issue

Only some albums are loading properly. Some don’t load at first & load when I tap try again. Others work normally. Everything else seems to be fine, other than I went to browse & it said it wasn’t working at the moment. Screenshots attached.

Re: Browse not working. Albums barely working

Loxer — Sun, 26 Aug 2018 08:29:46 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!