topic Static and stuttering in iOS (iPhone, iPad)

Static and stuttering

Niadh — Tue, 18 Sep 2018 11:55:17 GMT

Plan

Premium

Australia

Device

iPhone

Operating System

iOS

Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frustrating

Re: Static and stuttering

Loxer — Tue, 18 Sep 2018 13:11:58 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Re: Static and stuttering

MarkCole0401 — Mon, 24 Sep 2018 04:53:17 GMT

Your problem may be occurring because of bag connection or if you have your quality settings low, I reccomend going to your settings and changing your quality settings higher and that may resolve your issue.