topic Re: MISSING SONGS in iOS (iPhone, iPad)

MISSING SONGS

Gorgaroth — Tue, 18 Sep 2018 13:20:30 GMT

Plan

Free

Country

Device

iPhone 7, IPAD pro 10.5

Operating System

ios 11

lastest software all spotify

My Question or Issue

PC= 7011 SONGS

PS4 = 6992 SONGS

IPHONE, IPAD = 6999 SONGS

HELP!

pc is right

Jemi — Wed, 19 Sep 2018 14:54:30 GMT

Do you have any local songs saved? If so, double check that you're songs are synchronized on all devices.

Further, some songs may be unavailable if you're using a VPN connection, so make sure that's turned off if you have.

If that doesn't work out for you, can you find any examples of tracks being available on one device but not the other?

Keep us posted 🙂

Gorgaroth — Fri, 21 Sep 2018 13:04:27 GMT

Do you have any local songs saved? If so, double check that you're songs are synchronized on all devices. no

Further, some songs may be unavailable if you're using a VPN connection, so make sure that's turned off if you have. no

If that doesn't work out for you, can you find any examples of tracks being available on one device but not the other? no

still need help

Katerina — Fri, 21 Sep 2018 13:11:19 GMT

Hey again @Gorgaroth,

Thanks for keeping us in the loop 🙂

In this case, could you try logging out of your account and back in on all devices to shake things up?

Also, make sure that you're logged in the same account on all 3 of your devices.

Let us know if that helps 🙂

Gorgaroth — Fri, 21 Sep 2018 15:06:13 GMT

i think it worked. im checking for missing songs on ipad cause some dont appear on ipad but appear elsewhere

Gorgaroth — Wed, 26 Sep 2018 14:34:20 GMT

everything fine now thanks for the help