topic Re: Language translation issues in iOS (iPhone, iPad)

Language translation issues

Clairesull — Fri, 21 Sep 2018 20:08:54 GMT

Plan - Free, attempting to upgrade to premium

Country - Australia

Device - Iphone

Operating System - iOS 11

My Question or Issue

I’m currently travelling overseas, my free subscription constraints no longer allow me to access Spotify through the app. I’m trying to upgrade to premium so that I can continue to use Spotify whilst overseas.

My issue is that whenever I try to login to Spotify online to upgrade my subscription on my iPhone it automatically translates all of the content to the language of the country I’m currently in. I need to revert the language settings to English but can’t find where. Does anybody know how to do this?

Thanks in advance.

Re: Language translation issues

Loxer — Fri, 21 Sep 2018 21:29:03 GMT

Hey @Clairesull, welcome to the Community.

Hope you're doing great!

There's a way but I don't know the country you created the account so I'll give an example.

When you visit this site to get your Premium subscription the URL in your browsers search bar should look like this:

https://www.spotify.com/us/premium/?checkout=false

That part I made in bold is usually put there considered from the IP address from which you're visiting the site.

So the only ting you need to do is just tap the search bar of browser, long tap to send the cursor to that part and replace it with your country's initials, some English ones are us for USA, ca for Canada and au for Australia.

Hope it helps! 🙂