topic Re: Random music after inactivity in iOS (iPhone, iPad)

Random music after inactivity

changoleoncin — Tue, 25 Sep 2018 06:04:21 GMT

Plan

Premium

Country

Mexico

Device

iPhone X

Operating System

iOS 12.0

My Question or Issue

Every time after a period of inactivity, when I open the app, it shows the message saying than I’m listening music in web player Chrome and changes the playlist being reproduced to one of the same artist (Screenshots attached, I mean every time plays a playlist from the same profile...)

By the way, this artist is not any I follow or listen...

So, this is what I already did...

I changed credentials.

Closed all sessions open.

Cleared cache in the app.

Did a reset in the iPhone.

Reinstall app.

None of this worked... I’m not sure but I guess it started after las OS update.

I’m able to select “listen in this iPhone”, change my playlist without problems and listen. Until I pause, close the app and then come back in a while... then it happens again which is annoying.

Re: Random music after inactivity

Loxer — Tue, 25 Sep 2018 09:15:51 GMT

Hey @changoleoncin, welcome to the Community.

Hope you're doing great!

I'd recommend performing a password reset and using the Sign Out Everywhere, Remove Offline devices from your Spotify account page.

Hope it helps 🙂

Re: Random music after inactivity

changoleoncin — Tue, 25 Sep 2018 12:56:38 GMT

Thank you for the info. I already did but unfortunately the issue is still happening 😞

Re: Random music after inactivity

Loxer — Tue, 25 Sep 2018 13:06:19 GMT

Hey @changoleoncin,

Sorry that didn't help 🙂

Could you check this thread as the user had a similar situation with yours?

Hope it helps!

Re: Random music after inactivity

changoleoncin — Wed, 03 Oct 2018 16:16:31 GMT

Fixed in version 8.4.73.