topic Re: Daily Mixes disappeared in iOS (iPhone, iPad)

Daily Mixes disappeared

tolonena — Wed, 26 Sep 2018 10:39:47 GMT

Plan: Premium

Country: Finland

Device: iPhone 6

Operating System: iOS 12

Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. Have tried logging out and back in, as well as uninstalling and reinstalling iOS app.

Re: Daily Mixes disappeared

Loxer — Wed, 26 Sep 2018 12:39:14 GMT

Hey @tolonena, welcome to the Community.

Hope you're doing great!

If you’re new to Spotify, they need to get an idea of your music taste first. You should receive your Daily Mix after around 2 weeks of listening.

Otherwise, if you can’t see your Daily Mix, try restarting or updating your app. You can also try it on another device.

I'd also recommend checking FAQ to learn more.

Hope it helps 🙂

Re: Daily Mixes disappeared

tolonena — Wed, 26 Sep 2018 13:07:57 GMT

Premium member since the Mesozoic Age... And I've gone through all the above stuff before hitting this place up for.

Re: Daily Mixes disappeared

Loxer — Thu, 27 Sep 2018 11:04:18 GMT

Hey @tolonena,

Sorry for the delay 🙂

Could you try to use the Sign Out Everywhere and Remove Offline devices from your Spotify account page?

Could you also try to use a different network connection to see if that helps?

Let me know how it goes.

Edit: Could you also attach a screenshot of the empty Daily Mixes section?

Re: Daily Mixes disappeared

tolonena — Fri, 28 Sep 2018 09:24:37 GMT

Works this morning. It's eitehr time that fixed it or the logging out and removing all devices.

In any case, thanks for your help and time, @Loxer

Re: Daily Mixes disappeared

Loxer — Fri, 28 Sep 2018 10:41:19 GMT

Really happy that you solved it! 🎉

If you need anything else don't hesitate to ask 😉