topic Re: Spotify won’t open in iOS (iPhone, iPad)

Spotify won’t open

vu_gcbn-3m4fl — Tue, 05 Jun 2018 02:33:17 GMT

Plan

premium

Country

USA

Device

iphone 8 plus

Operating System

iOS 10

My Question or Issue

I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button.

Re: Spotify won’t open

Billy-J — Sat, 29 Sep 2018 17:55:29 GMT

Hey @vu_gcbn-3m4fl,

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Keep me posted.