topic Re: Beta Program in iOS (iPhone, iPad)

Beta Program

Magmystour — Sat, 13 Oct 2018 20:14:52 GMT

Plan

Premium

Country

USA

Device

iPhone XS Max

Operating System

iOS 12 Public Beta

My Question or Issue

When I upgraded my phone, TestFlight did not have the app installled. I deleted TestFlight and reinstalled, to no avail. In order to be back in the TestFlight Spotify Beta Program, it states I need a new invitation.

Re: Beta Program

Loxer — Sat, 13 Oct 2018 21:37:41 GMT

Hey @Magmystour, welcome to the Community.

Hope you're doing great!

Make sure you've signed in with the right Apple ID in TestFlight.

If you already have please try to register again here.

Hope it helps 🙂

Re: Beta Program

Magmystour — Sat, 13 Oct 2018 21:50:47 GMT

Thank you for the welcoming and the fast response. I have just double
checked to ensure my login is correct. The link you gave me is great, but
it tells me I’ve already submitted the form and to ask for further help.

I appreciate your help very much.

Re: Beta Program

Katerina — Sat, 27 Oct 2018 06:55:04 GMT

Hey there @Magmystour,

Thanks for reaching out in the community!

As explained here, you should be still able to regain access to Beta by logging in with the right Apple credentials that you enrolled to Beta with.

If you're still having troubles, we'd suggest trying to a soft reset of your device. It'd be also a good idea checking out our system requirements.

Hope this helps 🙂