topic Re: Song Queue Resets in iOS (iPhone, iPad)

Song Queue Resets

pgal77 — Thu, 25 Oct 2018 00:43:23 GMT

When I try to reorder my song queue, only one song change is logged at time. In other words, if I move 3 songs in the order of the queue and then go back to my Spotify home page, the revised queue will only reflect the new order for the 1st song that I moved, while the other 2 songs will be in their previous spot in the queue.

To clarify, I can see the songs move around on my screen (when I am viewing the queue). But if leave the view of the queue and then come back to it, all but the first change I made will be lost.

Let me know if you have any ability to help!

Premium User in the US

iPhone 7, iOS 12

Re: Song Queue Resets

landonharris88 — Thu, 25 Oct 2018 15:26:42 GMT

I was unable to reproduce this on my device also running ios 12, but if you continue to experience this issue, try following the troubleshooting thread listed here. It could be as simple as updating the app to the latest version as this bug may have been fixed in a released update.

Best of Luck!

Re: Songs won’t play offline when downloaded

rhettdean — Fri, 26 Oct 2018 00:17:53 GMT

When I have experienced this problem, I am able to correct it by moving one at a time and waiting a few seconds, then moving another one, etc. This allows the queue to log the new song play order one song a time. Basically, move them slower.

Re: Song Queue Resets

Loxer — Sat, 03 Nov 2018 12:09:58 GMT

Hey @pgal77, welcome to the Community.

Hope you're doing great!

It seems this issue has been fixed.

Check the steps listed there to try and fix it in your end.

Have a great day 🙂