topic Re: Lagging in iOS (iPhone, iPad)

Lagging

Lecuyerj3 — Thu, 15 Nov 2018 19:42:32 GMT

Plan

Premium

Country

United States

Device

Iphone 7

Operating System

IOS 12.1

My Question or Issue

My device has the latest software update and the latest version of the app. But it lags when i try to use the app or switch songs. It does it all the time. When i try to change songs or navigate the app it does it too

Re: Lagging

Loxer — Fri, 16 Nov 2018 17:03:57 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!