topic Re: Daily Mix Issues in iOS (iPhone, iPad)

Daily Mix Issues

sogunbiyi1982 — Wed, 07 Nov 2018 15:03:59 GMT

Plan

Premium

Country

Device

iPad Pro

Operating System

iOS 12.1

My Question or Issue

When I switch from listening to an album to a daily play list or play list of any kind, it will play the first track of the mix/playlist but then it will go back to playing the previous album. Also does this on my Android devices.

Re: Daily Mix Issues

Peter — Tue, 13 Nov 2018 11:51:49 GMT

Hey @sogunbiyi1982.

Thanks for reaching out to us on the Community - we're here to help 🙂

Just to confirm, does this also happen with playlists such as Release Radar/Discover Weekly (as well as your Daily Mixes and all other playlists)?

Could you send us a screenshot of how your Queue appears when you are playing the first song from a playlist after switching to it from an album?

Looking forward to hearing back from you!

Re: Daily Mix Issues

sogunbiyi1982 — Tue, 13 Nov 2018 13:50:53 GMT

Thanks Peter

Not tried it with the other play lists, but has happened to me a few times
on the Daily Play List.

I've tried to replicate the issue but having no joy...it may have corrected
itself.

If it does happen again I will take screen shots and forward them.

Re: Daily Mix Issues

Katerina — Wed, 21 Nov 2018 12:06:48 GMT

Hey there @sogunbiyi1982,

Thanks for keeping us up to speed.

We're glad to hear that everything is working as it should once more.

If the issue occurs again in the future, we'd also suggest trying a clean reinstall of the app on your device. Reinstalling gives the app a new lease of life, fixing many common issues you may be experiencing.

No worries, it's easy enough, just follow the steps here.

Have a lovely day!